truck-driver-retention-cta-300x68

Truck Driver Retention
People Element
  • People Element Platform
    • PDP Personality Assessments
    • New Hire Check-In
    • Snapshot
    • 360 Degree Assessments
    • Stay Interviews
    • Strategic Contact
    • Workforce Assessments
    • Strategic Engagement Survey
    • Exit Interviews
  • Coaching, Training, & Consulting
  • Testimonials
  • Elements Blog
  • Free Resources
  • About Us
  • Contact Us

Building Driver Trust

Author: Megan Younkin, Consultant

Human nature is tough to beat. When people have a bad experience.. they tell two friends, and they tell two friends, and so on and so on…. When people have a great experience – not so much.

Best Practice #3 encourages us to highlight and build on our strengths. To do this, we need to know what they are – definitively, and straight from the drivers mouth.

Position the job opportunity to leverage your strengths while being truthful.
Make only those promises you can keep.

Learn from your best drivers:
– What keeps them on the job?
– What exceeded their expectations?
– What do you do better than your competitors?

This entire series of Best Practices has a common thread: truth and honesty. This is a core value that needs to be lived, breathed and communicated in every action you and your company undertake not only with your clients, but also with your employees. Being honest and respectful goes a long way with your team, even when some of the other things are lacking.

Once trust is broken, it is difficult to regain.

About the Author:

Megan Younkin, Consultant
Megan Younkin, People Element's Director of Consultant, has over 10 years experience analyzing client-specific surveys and interpreting the results for clients in several industries. Her trucking clients range in size from 200 to more than 15,000 trucks, including dry van, refrigerated, flat bed, and tankers. She works with leadership to improve the effectiveness of company drivers, lease purchase operators, owner operators, and independent contractors. Megan has been asked to speak at transportation conventions across the country on topics such as driver retention and taking driver satisfaction data to action. With her clients, she implements various People Element assessments and surveys, analyzes the results to find data trends, make recommendations for improvement, and provide tools that help to reduce driver turnover.

New Call-to-action
  • Trucking HR Stats
  • People Element Platform
  • PDP Trial
  • Get articles like these sent right to your inbox

  • Connect with us:
  • Twitter
  • RSS
  • © 2023 People Element
  • 650 S. Cherry Street Suite 115 | Denver, CO 80246 | 800.800.5476